Refund Policy

At AroiQR, we strive to provide the best service possible. This Refund Policy outlines the circumstances under which refunds may be issued for our subscription-based digital menu platform service. Please read this policy carefully before subscribing to our service.

2.1. Billing Cycle • Subscriptions are billed on a monthly basis • Fees are charged in advance at the beginning of each billing cycle • All prices are listed in Korean Won (KRW) or US Dollars (USD) 2.2. Payment Methods • Credit/Debit Cards (Visa, Mastercard, American Express) 2.3. Auto-Renewal • Subscriptions automatically renew unless cancelled before the renewal date • You will receive a reminder email 7 days before renewal

3.1. Trial Duration • New users receive a 14-day free trial • No credit card required for trial activation • Full access to all features during the trial period 3.2. Trial Cancellation • You may cancel anytime during the trial period • No charges will be applied if cancelled before trial ends • Your account and data will be deleted 30 days after cancellation 3.3. Trial to Paid Conversion • After trial ends, you must subscribe to continue using the service • Your trial data will be preserved when you subscribe

Subscription cancellation • You may cancel at any time to stop the next renewal. Cancellation does not end your current paid period. • Your plan and access remain available through the paid-through date shown in your account. • Subscription payments are not refunded, in whole or in part, for cancellation or unused time, except where applicable law requires otherwise. • Reactivating before the paid-through date restores auto-renewal and does not trigger an immediate charge. Plan changes • Upgrades take effect after the prorated difference is paid; future renewals use the new price. • Downgrades take effect at the next billing period. Your current plan remains available through the paid-through date. • Plan changes and service interruptions do not qualify for discretionary refunds or service credits. Billing issues and disputes • Contact contact@aroiqr.com about duplicate or incorrect charges. We investigate and correct confirmed billing errors. • Stripe disputes are reviewed manually. A dispute alone does not automatically suspend your account. • We do not issue discretionary refunds. This policy does not limit rights that cannot be waived under applicable law.